Senior Medical Assistant - Orthopedics (Baytown)
Company: Houston Methodist
Location: Baytown
Posted on: May 9, 2022
Job Description:
JOB SUMMARYAt Houston Methodist, the Senior Medical Assistant
Certified (Sr. MA) position is responsible for functioning as an
expert and demonstrates highly competent knowledge in the more
technical and advances examinations and treatments necessary to
communicate appropriately and carry out delegated medical assistant
level tasks under the direct supervision of a Physician and/or
Registered Nurse for assigned patient populations, for providing
high quality support of patient care and services. This position
oversees appropriate scope of practice (i.e. Hand Hygiene
Validator, EMR super-user). Sr. MA position assists with patient
examinations, procedures, diagnostic studies, treatment, and
dressing changes. This position also performs general
administrative duties in accordance with CLIA, HIPAA, NCQA and
government standards, as well as company plicies and procedures.
The Sr. MA position participates in patient care which is under the
direction of a physician and within the scope of a medical
assistant. This position may also be required to schedule patient
appointments, ensure medical necessity compliance, and verify
eligibility for care. Other duties for the Sr. MA position include
independently and expertly performing the duties and
responsibilities of preceptor and clinical resourse to Medical
Assistants, training and orienting others as appropriatePATIENT AGE
GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of
Service" and "Provision of Care" plans, as applicable, for
description of primary age groups and populations served by this
job for the respective HM entity.HOUSTON METHODIST EXPERIENCE
EXPECTATIONS
- Provide personalized care and service
by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional,
ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our
actions.
- RESPECT: We treat every individual as a person of worth,
dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model
for others to emulate.Focuses on patient/customer safetyDelivers
personalized service using HM Service StandardsProvides for
exceptional patient/customer experiences by following our Standards
of Practice of always using Positive Language (AIDET, Managing Up,
Key Words)Intentionally rounds with patients/customers to ensure
their needs are being metInvolves patients (customers) in
shift/handoff reports byenabling their participation in their plan
of care as applicable to the given jobDisplays cultural humility,
diversity, equity and inclusion principlesActively supports the
organization vision, fulfills the mission and abides by the I CARE
valuesPRIMARY JOB RESPONSIBILITIESJob responsibilities labeled EF
capture those duties that are essential functions of the job.PEOPLE
- 25%
- Role models and promotes a positive work environment that
actively assists interprofessional care team to achieve optimal
department results. Makes contributions to the work effort as a
whole, by leading and initiating problem resolution within the work
unit. Facilitates teamwork by anticipating the need for assistance
and responding positively to requests for assistance. (EF)
- Collaborates with all members of the interprofessional health
care team by actively communicating and reporting pertinent patient
care information and data in a comprehensive manner. Teaches peers
to critically think by verbally expressing rationale for decisions
and follows up consistently. Facilitates open, professional,
communication to achieve mutual understanding, role modeling by
example. (EF)
- Independently executes the duties and responsibilities of
preceptor, serves as a clinical resource in the department, using
advanced skills and competencies, guiding and mentoring colleagues'
though processes in order to provide optimal patient care. Provides
structured feedback with examples. (EF)SERVICE - 30%
- Provides care to patients visiting the clinic under the direct
supervision of a Physician, Registered Nurse, or clinic leadership
procedures, using cultural diversity and inclusion principles.
Complete pre-visit planning workflow prior to visit whenever
possible, including completing and/or requesting appropriate
documentation. In collaboration with the provider team, anticipates
the needs of the specific patient population. (EF)
- Communicates with patient, obtains and documents vital signs
(i.e., pulse rate, temperature, blood pressure, weight, and
height), chief complaint(s), preforms medication(s) review,
discusses/reviews medical and social history (as appropriate).
Documents, in patient's electronic medical record (EMR). care
administered, all diagnostic measurements, treatments and
procedures in accordance with established policies and. (EF)
- Follow-up with patient as appropriate to ensure compliance with
recommendations, medications, lab/x-ray results, special visits,
PCP visits, dieticians, diabetes educators, etc. Ensures patient
utilization and activation of MyChart. (EF)
- Provides care coordination with hospital, ED, consulting
physicians and/or community resources whenever appropriate to
including handling patient inquiries. (EF)
- Role models behaviors and skills, through peer-to-peer
accountability, towards improving department score for patient
satisfaction. (EF)QUALITY/SAFETY - 25%
- Reports observations, conditions and problems of patients to
the physician and/or nurse. Recognizes abnormal clinical findings
and reports them appropriately. Provides for the privacy of
patients and families, keeping the safety of the patient in mind.
(EF)
- Accurately performs routine tests on patients such as EKG,
rapid strep, urinalysis, and urine pregnancy tests. (EF)
- Sterilizing instruments and equipment; prepare, clean and
maintain exam and treatment rooms, as well as supplies and
equipment. (EF)FINANCE - 10%
- Responsible for stocking exam rooms, taking inventory, and
ordering supplies. (EF)
- Uses resources efficiently; does not waste supplies.
Self-motivated to independently manage time effectively and
prioritize daily tasks, minimizing incidental overtime. Role models
effective time management and coordinates colleagues to meet the
overall demands of the department. (EF)GROWTH/INNOVATION - 10%
- Develops skills of team members and continually assists with
improving skills, performance and outcomes. Actively participates
in professional development and the development of ongoing
educational activities at a department-based level. (EF)
- Offers innovative solutions through participation in
performance improvement activities.
- Completes and updates the individual development plan (IDP) on
an on-going basis. (EF)This job description is not intended to be
all inclusive; the employee will also perform other reasonably
related business/job duties as assigned. Houston Methodist reserves
the right to revise job duties and responsibilities as the need
arises.EDUCATION REQUIREMENTSo High School diploma or equivalent
education (examples include: GED, verification of homeschool
equivalency, partial or full completion of post-secondary
education, etc.)EXPERIENCE REQUIREMENTSo Five years medical
assistant experience with highly complex, chronic disease
management or in a specialty disciplineCERTIFICATIONS, LICENSES AND
REGISTRATIONS REQUIREDo Medical Assistant Certification through an
approved credentialing certification agency, i.e. American
Association of Medical Assistant, American Medical Technologists,
or Emergency Medical Technician.o American Heart Association Basic
Life Support (BLS)o Phlebotomy certification preferredKNOWLEDGE,
SKILLS AND ABILITIES REQUIREDo Demonstrates the skills and
competencies necessary to safely perform the assigned job,
determined through on-going skills, competency assessments, and
performance evaluationso Sufficient proficiency in speaking,
reading, and writing the English language necessary to perform the
essential functions of this job, especially with regard to
activities impacting patient or employee safety or securityo
Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principleso Knowledge of medical practice and care of patients and
ability to assist with examinations, diagnostic and treatment
procedures, knowledge of medical equipment and instrumentso Skill
in developing and maintaining clinical quality assurance to
maintain accurate medical recordso Demonstrate a learning attitude
toward solving problems, using good reasoning and judgmento Provide
safe patient-centered, compassionate and competent careo Proficient
in computer skills for documentation and work-related purposeso
Completes required continuous training and education, including
department-specific requirements. Maintain current certificationso
Ability to establish and maintain effective working relationships
with patients, medical staff, coworkers and the publico Ability to
work with peers in a team situationo Possess an understanding of
the patient population as it relates to the clinical disease
processo Proficient in computer skills for documentation and
work-related purposeo Demonstrates advanced assessment competences
appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWork
Attire Yes/NoUniform YesScrubs YesBusiness professional NoOther
(dept approved) YesOn-Call* No*Note that employees may be required
to be on-call during emergencies (ie. Disaster, Severe Weather
Event, etc) regardless of selection above.Travel**May require
travel within YesHouston Metropolitan areaMay require travel
outside Noof Houston Metropolitan area**Travel specifications may
vary by department.Please note any other special considerations to
this job: __________________________Houston Methodist Specialty
Physician Group - As one of the nation's leading hospitals and
academic medical centers Houston Methodist has brought together
some of the nation's leading experts in multiple specialties to
serve our patients. - As part of Houston Methodist Specialty
Physician Group (HMSPG), these specialists not only provide
excellent clinical care, but are on the forefront of research,
developing leading-edge technologies and treatments, and teaching
the medical pioneers of tomorrow. - This combination of clinical
service, research and academics ensures patients have access to the
latest in treatments and technologies while providing the best in
comprehensive patient care. - Established as a non-profit
corporation and certified by the Texas State Board of Medical
Examiners, HMSPG enables physicians to maintain autonomy with
respect to their clinical practice while growing their practice
within an academic environment.
Keywords: Houston Methodist, Baytown , Senior Medical Assistant - Orthopedics (Baytown), Accounting, Auditing , Baytown, Texas
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