Service Advisor

Company: Best Price Transmissions & Auto Care
Location: Spring
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Training & development The Service Advisor Role Were looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a professional experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth. Requirements and Responsibilities Greet customers professionally and guide them through the intake and inspection process Build and present estimates using digital inspections and approved pricing guidelines Communicate clearly with customers, technicians, and parts staff to manage timelines and expectations Follow all intake, documentation, follow up, and delivery procedures Ensure a positive final experience through quality control, delivery review, and post service follow up You May Be a Great Fit If You: Enjoy working directly with customers and building long term relationships Are comfortable presenting recommendations and asking for the sale Stay organized and calm while managing multiple vehicles and customers Follow processes and scripts consistently without cutting corners Take ownership of the full customer experience from start to finish Why Join Our Team? Because this role puts you at the center of the customer experience and the success of the shop. Youll have the opportunity to build trust, drive results, and grow within a locally owned business that values professionalism, accountability, teamwork, and doing things the right way.

Keywords: Best Price Transmissions & Auto Care, Baytown , Service Advisor, Customer Service & Call Center , Spring, Texas