Customer Service Representative - State Farm Agent Team Member

Company: Shane Rogers - State Farm Agent
Location: Houston
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Opportunity for advancement Paid time off Signing bonus Training & development Company parties ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Shane Rogers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. At Shane Rogers State Farm Agency, we are family friendly, focused on teamwork and a positive work environment to help you meet your ultimate career goals. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Bilingual - Spanish/English Detail-oriented and able to multitask. Previous customer service experience preferred.

Keywords: Shane Rogers - State Farm Agent, Baytown , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Houston, Texas