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SERVICE MANAGER

Company: Bottom Line Equipment, LLC
Location: Baytown
Posted on: November 12, 2021

Job Description:

Job Function:Oversee all service activities of the yard.Responsible for quality of equipment and recovery of rental damages. In addition, ensures service operations are properly documented, and the shop environment remains well organized and safe.Keeps customer satisfaction in the fore-front of all service personnel.Essential Duties Help shop foreman make daily work list for technicians.Supervise Service personnel. Assign shop foreman priority task.Choose and communicate what equipment to display.Review work orders daily.Approve repairs to equipment.Approve work orders before closing.Manage all rental damage issues.Manage all customer service request.Coordinate equipment needs with Rental Coordinator.Evaluate Service personnel's job performance.Maintain communication between all departments.Maintain communication with customers on equipment issues.Organize equipment on yard.Adhere to all company policies, procedures, rules and regulations in written or verbal form.Comply with government safety requirements and other regulations.Conduct department safety meetings upon request. Attend department, store, and safety meetings.Perform other duties as requested.Education, Skills and Requirements:High School diploma is a must; College or Associate degree preferred3-7 years of experience in heavy equipment management role or similar industry preferred.High level of dedication to a culture of collaboration and system optimizationConstruction and heavy equipment background, as a Mechanic, or construction supervisor.Welding and fabrication background, in a Maintenance, and or new fab environment.Management experience, Supervisory experience as a Foreman, Site supervisor, Shop supervisor, or Project manager.Training, past courses in management, and supervision, desired.Experience in CPM, and Quality Control is a plus.Applicant's must have a valid drivers license, high school diploma and be able to pass a physical, drug screen and background check.Comfortable performing in a fast-paced environment while managing multiple projectsCOMPETITIVE SALARY, PAID TIME OFF, 401-K WITH COMPANY MATCHMEDICAL INSURANCE, VISION INSURANCE, DENTAL INSURANCE, COMPANY PAID LIFE INSURANCEVOLUNTARY LIFE POLICIES, COMPANY PAID SHORT TERM AND LONG TERM DISABILITYSHORT TERM AND LONG TERM INCENTIVE PLANSTOOL AND WORK BOOT ALLOWANCE, PRESCRIPTION EYE PROTECTION ALLOWANCE, COMPANY PAID TRAININGEducationRequiredHigh School or betterLicenses & CertificationsRequiredNon-Commercial DL

Keywords: Bottom Line Equipment, LLC, Baytown , SERVICE MANAGER, Executive , Baytown, Texas

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