Shipment Management Supervisor - Rail Lead
Company: Ryder System
Location: Baytown
Posted on: June 24, 2022
Job Description:
Current Employees:If you are a current employee at Ryder (not a
Contractor or temporary employee through a staffing agency), please
click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to
log in to Workday to apply using the internal application process.
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please review this quick reference guide
(https://rydersystems.service-now.com/sys\attachment.do?sys\id=a39f83621bd99050632a4223cd4bcb91)
.Job Seekers can review the Job Applicant Privacy Policy by
clicking HERE. (https://ryder.com/job-applicant-privacy-policy)You
are the driving force behind our company.Start your career with
Ryder today!SummaryThe Shipment Management Supervisor is
responsible for interfacing with internal & external customers on
all issues including regular business review, customer site visits
and internal & external presentations of account status updates.
Daily conference calls with clients in support of start-ups/on
going business demands. Supervisory responsibilities for
Coordinators to include cross-training of account(s). Provide
logistical solutions to customer requirements and requests.
Tracking and reporting of financial metrics and measurements.
Ensure adequate development and execution of training program for
level operational activities.Essential Functions
- Customer Interface and Service: Direct interface with internal
and external customers on operational issues and tactical
communications
- Operational Responsibility: Direct supervisory responsibilities
for all SMC's and responsibility to provide direction to SMRs
- Tactical Account Level Operational Support: Direct support of
front line execution of customer business requirements. Also
provide strong support on customer solution development and
deployment
- Continuous Improvement & ISO 9001 Quality Program: Responsible
for insuring that account level quality system is maintained in
accordance with site/service wide ISO 9001 quality system. Function
as an internal ISO auditor
- Reporting, MOPs and Metrics: Responsible for accumulating and
reporting of account specific metrics and measurements to SMCC
management
- Operational Planning: Planning staffing and operational
requirements at the account level based on customer needs and known
forecasting of customer demandsAdditional Responsibilities
- Performs other duties as assigned.Skills and Abilities
- Ability to lead/manage others
- Demonstrated ability to manage a diverse workforce in a command
center environment
- Effective leadership skills
- Maintains a high degree of professionalism
- Ability to represent the company with external
constituents
- Ability to build strong customer relationships
- Direct customer interface (internal/external) on all customer
related issues
- Demonstrates a high level of accuracy, even under pressure
- Ability to communicate effectively and work in a team
environment under reasonable pressures in a fast paced
environment
- Demonstrates problem solving skills
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships
within all levels of the organization (peers, work groups,
customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced
environment
- Capable of multi-tasking, highly organized, with excellent time
management skills
- Detail oriented with excellent follow-up
practicesQualifications
- Bachelor's degree required Degree in related field plus 2 years
Logistics experience
- Two (2) years or more Logistics experience requiredTravel:
NoneDOT Regulated: NoJob Category: TransportationRyder is proud to
be an Equal Opportunity Employer and Drug Free workplace. All
qualified applicants will receive consideration for employment
without regard to race, religion, color, national origin, sex,
sexual orientation, gender identity, age, status as a protected
veteran, among other things, or status as a qualified individual
with disability.Job Seekers can review the Job Applicant Privacy
Policy by clicking HERE.
(https://ryder.com/job-applicant-privacy-policy)\#wd
Keywords: Ryder System, Baytown , Shipment Management Supervisor - Rail Lead, Executive , Baytown, Texas
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