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Emergency Services Nurse Manager (Nights) - Houston Methodist Baytown Hospital

Company: Houston Methodist
Location: Baytown
Posted on: January 6, 2021

Job Description:

Job DescriptionWork Shift: NIGHT Work Week: 5 days a week Job Summary 10/2019 JOB SUMMARY At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner.The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. Employees in this job code are assigned to the night shift as part of their regular schedule. PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS oProvide personalized care and service by consistently demonstrating our I CARE values: -INTEGRITY: We are honest and ethical in all we say and do. -COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. -ACCOUNTABILITY: We hold ourselves accountable for all our actions. -RESPECT: We treat every individual as a person of worth, dignity, and value. -EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. oFocuses on patient/customer safety oDelivers personalized service using HM Service Standards oProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) oIntentionally rounds with patients/customers to ensure their needs are being met oInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job PRIMARY JOB RESPONSIBILITIES Job responsibilities labeled EF capture those duties that are essential functions of the job. PEOPLE - 25% 1.Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions. (EF) 2.Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. (EF) 3.Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed. (EF) 4.Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level. (EF) 5.Establishes effective, two way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. (EF) SERVICE - 20% 1.Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensur

Keywords: Houston Methodist, Baytown , Emergency Services Nurse Manager (Nights) - Houston Methodist Baytown Hospital, Healthcare , Baytown, Texas

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