Imaging Systems Administrator

Company: Houston Methodist
Location: Baytown
Posted on: November 16, 2021

Job Description:

JOB SUMMARYAt Houston Methodist, the Imaging Systems Administrator position is responsible for the operations and network management of one or more Imaging system(s) for one or multiple departments. The Imaging Systems Administrator is responsible for the imaging information systems to include the daily computer operations, equipment interfaces, and implementation of software upgrades and maintenance of systems.This position is responsible for identifying, evaluating, analyzing, troubleshooting and recommending changes in support of assigned applications and systems.The Imaging Systems Administrator position supports the planning design, development, build, or configuration of supported applications and systems. This position coordinates conversions, application and system testing and documentation of system procedures, participates and provides input in training design and development, and assists in training execution related to assigned projects. Works in partnership with IT, serves as a liaison between management, staff, physicians, and vendors for routine matters as the primary point of contact, resolving questions and issues.PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental 'Scope of Service' and 'Provision of Care' plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Focuses on patient/customer safetyDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally rounds with patients/customers to ensure their needs are being metInvolves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given jobPRIMARY JOB RESPONSIBILITIESJob responsibilities labeled EF capture those duties that are essential functions of the job.PEOPLE - 20%Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner. (EF)Serves as a liaison between assigned departments and other departments related to imaging system initiatives, procedures, and assisting with existing or new imaging system endeavors. (EF)Provides education and training to new staff members, including physicians on use of assigned system(s) as well as on-going training as needed. Coordinates and conducts training for new system implementations or software upgrades. (EF)SERVICE - 30%Ensures timely and complete capture of digital images (DICOM, angiographic, ultrasound, or other as relevant) into assigned system(s) including network transmission, validation and imaging reconciliation issues. Configures modalities as appropriate to assigned system(s), which may include those needed for procedure rooms and hybrid OR. (EF)Manages user rights and the granting of database privileges, updating physicians' database as needed for assigned system(s). Provides for efficient workflow processes. (EF)Coordinates and manages all vendor installation, implementations, and demonstrations in conjunction with IT and other impacted departments for assigned system(s). Effectively coordinates resources for timely delivery of projects. (EF)Provides go live and downtime support and serves as the primary point of contact for on-going production maintenance, support and troubleshooting. ( EF)QUALITY/SAFETY - 30%Ensures the efficient and effective functionality and reporting of assigned system(s). Maintains control files, databases, system functions; develops, implements, and manages quality control programs. Develops and provides reports for performance indicators and other imaging operation outcomes and metrics. (EF)Monitors systems for unreconciled imaging issues in patient information and makes corrections as needed. Identifies and communicates opportunities for improvement to management. (EF)Monitors and manages operations of assigned system(s) including image workflow, archiving, auto routing, pre-fetching, and other related activities. Troubleshoots problems and collaborates with IT to resolve issues related to assigned system(s) and application(s). Investigates and resolves problems or presents proposals for solutions as needed. Develops, maintains, and communicates contingency plans for planned and unplanned downtimes to assigned system(s). (EF)FINANCE - 10%Provides input into budgetary needs for assigned system(s), monitoring expenditures and maintaining the operating budget. Identifies present and future requirements. Maintains a current inventory of all related equipment including servers for assigned system(s). Maintains dictionaries for procedure-specific libraries, equipment, and inventory listing in coordination with materials management and department management. (EF)May perform daily charge reconciliation process as applicable, updates system(s) as needed. (EF)Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks. (EF)GROWTH/INNOVATION - 10%Participates in departmental projects and shared governance activities; manages and leads projects related to optimization of assigned system(s). (EF)Seeks opportunities to expand knowledge and skill set to support new technology related to assigned system(s) and applications. (EF)This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION REQUIREMENTSGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section OR High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)EXPERIENCE REQUIREMENTSThree years experience in Information Technology, Imaging System Administration (PACS) preferred OR Three years clinical experience as an Imaging TechnologistCERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIREDIf Clinical:Must have one of the following certifications:ARRT - American Registry of Radiologic Technologist (BD, BS, CI, CV, CT, MR, M, N, T, R, RRA, S, VI or VS),NMTCB -Nuclear Medicine Technology Certification Board (CNMT),ARDMS - American Registry of Diagnostic Medical Sonography (RDMS, RDCS, RVT, or RMSKS),CCI - Cardiovascular Credentialing International (ACS, RCCS, RCS or RVS)Registration as a Medical Radiologic Technologist (MRT-GC) thru the Texas Medical Board for ARRT and NMTCB certificationsCertified Imaging Informatics Professional (CIIP) certification through the Society of Imaging Informatics in Medicine (SIIM) preferredKNOWLEDGE, SKILLS AND ABILITIES REQUIREDDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAbility to work independently; capable of handling challenging / difficult diagnostic procedures and patient care situations. Demonstrates sound judgment and executes above average clinical skills.Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.Ability to support and troubleshoot equipment integration build, and medical and communication devices.Technical skills to support and understand workflows associated with integration of equipment and downstream applications.Demonstrates proficiency in Information Technology with an ability to troubleshoot, perform root cause analysis and provide problem resolution.SUPPLEMENTAL REQUIREMENTSWork AttireYes/NoUniformNoScrubsYesBusiness professionalNoOther (dept approved)YesOn-Call* Yes, on a regular basis (for Non-Exempt or Exempt jobs)*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.Travel** May require travel withinYesHouston Metropolitan areaMay require travel outsideYesof Houston Metropolitan area**Travel specifications may vary by department. Please note any other special considerations to this job: __________________________Houston Methodist Baytown Hospital, located 35 miles east of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1,700 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.

Keywords: Houston Methodist, Baytown , Imaging Systems Administrator, IT / Software / Systems , Baytown, Texas