IT Support Specialist

Company: Automation Personnel Services
Location: Katy
Posted on: February 18, 2026

Job Description:

Job Description Job Description IT Support Specialist Automation Personnel Services is seeking a reliable and motivated IT Support Specialis t, for a company located in Katy TX. The IT Support Specialist is responsible for providing comprehensive Tier 1 technical support across Windows and Mac environments while ensuring optimal performance of hardware, software, and network systems. This role manages the full lifecycle of company devices, maintains accurate asset records, supports enterprise software systems, and assists with network administration to ensure minimal downtime and maximum productivity for all end-users. Pay Rate: $25.00 an hour Schedule and Hours: Monday through Friday, 8:00 am to 5:00 pm IT Support Specialist Duties and Responsibilities • Provide Tier 1 technical support for Windows 10/11 and Apple macOS & iOS devices. • Diagnose and resolve operating system issues, software malfunctions, application errors, and hardware failures. • Troubleshoot email, VPN, Wi-Fi, printers, and other connectivity issues. • Escalate complex technical problems to senior IT staff when necessary. • Configure laptops and devices with standardized software, security settings, and access permissions. • Assist the Senior IT Manager with special projects, system upgrades, and process improvements. • Document technical procedures and maintain knowledge base articles. • Perform additional IT-related duties as assigned. IT Support Specialist Qualifications and Requirements: • 2 years of experience in IT support or helpdesk environment. • Strong knowledge of Windows 10/11 and macOS environments. • Experience with device provisioning tools (Rippling IT preferred). • Familiarity with Google Workspace and enterprise SaaS platforms. • Basic understanding of networking concepts (TCP/IP, VPN, firewalls, switches). • Strong troubleshooting and problem-solving skills. • Excellent communication and customer service abilities. • Ability to manage multiple priorities in a fast-paced environment. • CompTIA A, Network, or similar certification. • Experience supporting warehouse or operational hardware (scanners, printers). • Experience with asset management systems and IT documentation processes. Job Type Temporary Benefits • Weekly Pay • Medical, dental, vision, short-term disability, and life insurance • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours • 6 paid Holidays after 1 year of continuous service and 1500 hours 401(k) Retirement Plan Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates. Interested in this job? Click Apply Now, email your resume to apsHoustonWest@apstemps.com, or call us at 713.730.7447 to learn more. You can also apply in person at our office located at Automation Personnel Services Houston West Branch 9630 Westheimer Rd Suite 700 Houston, TX 77063 Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout. About Automation Personnel Services Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include: • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025). • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025). • Recipient of the Safety Standard of Excellence Award by the American Staffing Association. • Named one of the Best Staffing Companies to Work For by CIO Views Magazine. • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA). Get that New Job Feeling! Apply Today! Equal Opportunity Employer APSHoustonWest

Keywords: Automation Personnel Services, Baytown , IT Support Specialist, IT / Software / Systems , Katy, Texas