BaytownRecruiter Since 2001
the smart solution for Baytown jobs

Front Office Clerk - Team Lead - San Jacinto Clinic

Company: Legacy Community Health Services
Location: Baytown
Posted on: January 12, 2021

Job Description:

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to 10 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.Job DescriptionThe Front Office Clerk Lead is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.* Answers incoming calls and routes them appropriately.* Performs client intake and notifies appropriate staff of the client's arrival.* Enters patient information into the appropriate databases.* Follows appointment procedures as set by management.* Follows cash handling procedures when receiving client payments.* Completes opening and closing procedures, including preparation of daily deposits.* Keeps clinic lobby straight and orderly.* Participates in the Performance Improvement Program.* Assists with training and continued development of staff to ensure great patient experience.* Monitors patient flow to be aware of demand and communicate with management to adjust staffing levels as necessary* Handles escalated customer service issues to help minimize disruptions in patient flow* Assists with implementation and upkeep of new and existing special projects or initiatives* Monitors and helps evaluate the performance of staff and gives constructive feedback on a regular basis* Facilitates communication between patients and providers regarding delays or issues* Gives feedback to management regarding staffing decisions or procedural changes* Reviews provider schedules for errors or discrepancies that may impact daily operations. * Provides feedback to management for periodic staff performance reviews* Monitors par levels of office supplies and communicates to management or orders when necessary* Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to insure a professional, responsible and courteous environment.* Promotes effective working relations and works effectively as part of a team to facilitate the department's ability to meet its goals and objectives.* Works within the context of a primary care medical home, applying a team based approach to care while working in partnership with patients/families to promote: timely access to care, understanding of patient care that is culturally sensitive and language appropriate, continuity of care, and the improvement of the whole-person through the teaching of appropriate self-management skills. * Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job-related hazards.* Attends all required safety education programs.* Operates assigned equipment and performs all procedures in a safe manner as instructed.* Maintains work area and equipment in condition required by Legacy standards.* Demonstrates proper body mechanics in all functions.* Checks on the patient's environment and equipment to insure safety. Reports safety concerns promptly to appropriate personnel.* Follows Legacy's exposure control plans/blood-borne and airborne pathogens.* Demonstrates knowledge of techniques, procedures and correct use of protective barrier equipment (Universal Precautions).* Assures a safe environment by instituting appropriate control measures.* Attends annual education programs.* Performs other duties as assigned.Job Requirements* High school graduate or equivalent required.* Bilingual preferred.* Pleasant, professional, and articulate phone voiceBenefits* 9 Holiday + 1 Floating Holiday* PTO* 403b Retirement Plan* Medical / Vision / Dental (if eligible)

Keywords: Legacy Community Health Services, Baytown , Front Office Clerk - Team Lead - San Jacinto Clinic, Other , Baytown, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Driver (32263)
Description: SUMMARY To provide for the routine operation and minor maintenance of university vehicles in the transportation of materials or passengers.Major Duties / Critical Tasks Transfer patients and other assigned (more...)
Company: University of Texas Medical Branch
Location: Galveston
Posted on: 01/16/2021

Remote Experienced Tax Preparer - Seasonal
Description: Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...)
Company: Intuit
Location: Port Arthur
Posted on: 01/16/2021

Travel Nurse Neonatal Intensive Care RN-NICU
Description: Travel Nurse Neonatal ICU RN Registered Nurse br NICU Travel Nurse Jobs Assignments br Looking for a NICU travel assignment You are in the right place, the HCEN Network of staffing agencies have (more...)
Company: RN Travel HealthCare Jobs
Location: Texas City
Posted on: 01/16/2021


ORRN Transplant Surgery - Travel Nurse Jobs
Description: Transplant Surgery ORRN Assignments Nationwide Travel Nurse Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for (more...)
Company: HealthCare Traveler Jobs
Location: Port Arthur
Posted on: 01/16/2021

Earn more this Winter, deliver with Uber Eats
Description: Deliver with Uber. Earn on your schedule.Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Good Money. You'll earn by bringing people
Company: Uber Eats
Location: Texas City
Posted on: 01/16/2021

Bilingual Rep 1, Customer Service Video Repair $18.00 per hour
Description: . START DATE MARCH 04, 2021. At A Glance ul li Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, (more...)
Company: SPECTRUM
Location: Texas City
Posted on: 01/16/2021

Travel Nurse Assignments - HealthCare Travelers
Description: All RN Specialties Seasonal HealthCare Travelers Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for qualified registered (more...)
Company: HealthCare Traveler Jobs
Location: Texas City
Posted on: 01/16/2021

Patient Care Tech II (3871)
Description: n n JOB SUMMARY: n n n nTo provide technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas. n n n n MAJOR DUTIES / CRITICAL TASKS: n n Contributes (more...)
Company: University of Texas Medical Branch
Location: Galveston
Posted on: 01/16/2021

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Port Arthur
Posted on: 01/16/2021

Travel RN Nurse Jobs - HealthCareTravelers.com
Description: Travel Nurses Needed - All RN Specialties br Nationwide Registered Nurse Travel Jobs br Looking for a RN travel assignment You are in the right place, the HCEN Network of staffing agencies have numerous (more...)
Company: RN Travel HealthCare Jobs
Location: Port Arthur
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Baytown RSS job feeds