Technical Service Representative
Company: Veolia North America
Location: Baytown
Posted on: January 14, 2021
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Job Description:
Job Summary: Responsible for functioning in a technical support
role to both the Customer and sales team by providing knowledgeable
expertise in chemical grouping, a variety of disposal options,
approvals, RCRA, DOT regulations and compliance. Provides guidance
to field operations staff as well as administrative support to
achieve client's goals in determining most cost-effective methods
in delivering quality services at a high level of satisfaction. Job
Duties:* Assists in developing preliminary proposals and sales
quotations as determined by the specification supplied by the sales
team. * Assists in maintaining work schedules for field workforce
and advises supervisory staff and sales team when questions arise.
* Contacts customers on an as-needed basis regarding specific job
related requirements, obtaining additional information, and job
satisfaction and quality.* Tracks profitability and provides
background information for future forecasting to include value,
profiles, and associated costs.* Maintains the TSR file system to
include customer correspondence, waste profiles, and pricing as
well as updating customer spreadsheets to maintain current
profiles, costs, and all pricing on individual account basis.*
Identifies and tracks transportation, lab analysis and vendor costs
by purchase orders to insure accuracy of billing invoices.* Selects
and obtains new waste profiles with respect to customer preference,
technology, cost and facility
approval.QualificationsEducation/Experience:* BS in or BA in
related science discipline or equivalent work experience required*
2 to 3 years years of hazardous waste experience requiredKnowledge,
Skills and Ability:* Knowledge in environmental technologies*
Knowledge in lab packing, writing waste profiles and assigning
approvals* Strong team player* Excellent interpersonal and
communication skills* Time management: the ability to organize and
manage multiple deadlines* Strong customer orientation* Computer
proficient able and comfortable using dispersed team tools*
Knowledge of internal and external disposal site capabilities and
limitations. * Knowledgeable in DOT/EPA regulations and ESS
policies and procedures, including reactive material.* Familiar
with billing and invoicingAll qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability or protected veteran status.
Keywords: Veolia North America, Baytown , Technical Service Representative, Other , Baytown, Texas
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