Technical Service Representative

Company: Veolia North America
Location: Baytown
Posted on: January 14, 2021

Job Description:

Job Summary: Responsible for functioning in a technical support role to both the Customer and sales team by providing knowledgeable expertise in chemical grouping, a variety of disposal options, approvals, RCRA, DOT regulations and compliance. Provides guidance to field operations staff as well as administrative support to achieve client's goals in determining most cost-effective methods in delivering quality services at a high level of satisfaction. Job Duties:* Assists in developing preliminary proposals and sales quotations as determined by the specification supplied by the sales team. * Assists in maintaining work schedules for field workforce and advises supervisory staff and sales team when questions arise. * Contacts customers on an as-needed basis regarding specific job related requirements, obtaining additional information, and job satisfaction and quality.* Tracks profitability and provides background information for future forecasting to include value, profiles, and associated costs.* Maintains the TSR file system to include customer correspondence, waste profiles, and pricing as well as updating customer spreadsheets to maintain current profiles, costs, and all pricing on individual account basis.* Identifies and tracks transportation, lab analysis and vendor costs by purchase orders to insure accuracy of billing invoices.* Selects and obtains new waste profiles with respect to customer preference, technology, cost and facility approval.QualificationsEducation/Experience:* BS in or BA in related science discipline or equivalent work experience required* 2 to 3 years years of hazardous waste experience requiredKnowledge, Skills and Ability:* Knowledge in environmental technologies* Knowledge in lab packing, writing waste profiles and assigning approvals* Strong team player* Excellent interpersonal and communication skills* Time management: the ability to organize and manage multiple deadlines* Strong customer orientation* Computer proficient able and comfortable using dispersed team tools* Knowledge of internal and external disposal site capabilities and limitations. * Knowledgeable in DOT/EPA regulations and ESS policies and procedures, including reactive material.* Familiar with billing and invoicingAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Keywords: Veolia North America, Baytown , Technical Service Representative, Other , Baytown, Texas