System Process Engineer - Baytown
Company: Houston Methodist
Location: Baytown
Posted on: February 25, 2021
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Job Description:
Category: Professional
Job Type: Full-Time Work Shift: DAYWork Week: M - F
Job Summary
At Houston Methodist, the System Process Engineer is a central
member of the Process Engineering team and plays a key role with
strategy deployment and other transformation efforts through the
facilitation of Kaizen events, projects and workshops. This
position serves as a role model by integrating customer service
skills, leadership skills and communication skills when interfacing
with both internal and external customers. The System Process
Engineer will work in coordination with specific site leadership
according to business needs and priorities, with a focus on
organizational goals and targets around finance, access, quality,
efficiency and other operational metrics. S/he will act as a change
agent for the organization and facilitate improvement activities
throughout the system. This position will collaborate with
interdisciplinary teams to develop, support and adopt best
practices/processes system wide. S/he will also educate staff and
leadership in the system on the basics of Lean principles via
hands-on project engagement.
HOUSTON METHODIST EXPERIENCE EXPECTATIONSo Provide personalized
care and service by consistently demonstrating our I CARE
values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional,
ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our
actions.
- RESPECT: We treat every individual as a person of worth, dignity,
and value.
- EXCELLENCE: We strive to be the best at what we do and a model
for others to emulate.--
o Focuses on patient/customer safety
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by
following our Standards of Practice of always using Positive
Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their
needs are being met
o Involves patients (customers) in shift/handoff reports by
enabling their participation in their plan of care as applicable to
the given job
--PRIMARY JOB RESPONSIBILITIESJob responsibilities labeled EF
capture those duties that are essential functions of the job.
PEOPLE - 20%
1. Provides system level lean training throughout the organization
on lean tools and lean management system. (EF)
2. Develops effective communication methods to keep staff and
others informed about improvement/(re)design activities of the
organization and department. (EF)
3. Works collaboratively to solve problems, improve processes, and
integrate services with other departments. (EF)
4. Coaches Process Owners and Staff in the use of Daily Management
System elements, Accountability Processes (huddles and performance
reviews), Problem Solving and Waste elimination, Managing to
Standard Work and Leader Standard Work. (EF)
SERVICE - 30%
1. Coaches and mentors team members and process owners to utilize a
defined Kaizen/Lean process improvement methodology that analyzes
and interprets data for decision making. Develops staff by
assisting them to identify goals and opportunities for learning.
(EF)
2. Manages multiple projects simultaneously. (EF)
3. Assists with interdisciplinary team leadership/facilitation and
change management within targeted service areas. Leads teams
independently as assigned. (EF)
QUALITY/SAFETY - 40%
1. Supports the quality and accreditation efforts of the
organization by establishing system level clinical standard work
instructions during Kaizen/Lean related activities. Works with
accreditation and quality leaders to validate that all clinical
procedures standard work instructions that guide and support
patient care treatments and services are in alignment with quality
and safety requirements. (EF)
2. Leverages best practices (internal & external) and projects
across multiple departments. (EF)
3. Independently performs hospital and departmental work flow
assessments/evaluations to identify improvement opportunities and
determine data sets for evaluation/verification. (EF)
4. Assists Leadership in identifying key projects that will provide
the optimum benefit in improving Houston Methodist processes and
performance. (EF)
FINANCE - 5%
1. Captures cost benefits from each improvement activity. (EF)
2. Develops reports of overall Continuous Improvement activities
including accomplishments, participation, projected activities, and
anticipated needs. (EF)
GROWTH/INNOVATION - 5%
1. Provides compelling communication to executives throughout the
organization and makes the business case for change related to
Kaizen/Lean activities. Coaches and mentors executives to become
good sponsors of change related to Kaizen/Lean events in each
facility. (EF)
2. Actively seeks opportunities for self-improvement through
self-awareness and feedback. (EF)
This job description is not intended to be all inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
--EDUCATION REQUIREMENTSo Bachelors degree in industrial
engineering, process engineering, applied sciences or related
fieldo Masters degree in industrial engineering, process
engineering, applied sciences or related field preferred
--EXPERIENCE REQUIREMENTSo Five years of experience in quality
engineering/process improvement or related fieldo Three years of
experience in a healthcare environment preferred
--CERTIFICATES, LICENSES AND REGISTRATIONS REQUIREDo N/AKNOWLEDGE,
SKILLS AND ABILITIES REQUIREDo Demonstrates the skills and
competencies necessary to safely perform the assigned job,
determined through on-going skills, competency assessments, and
performance evaluationso Sufficient proficiency in speaking,
reading, and writing the English language necessary to perform the
essential functions of this job, especially with regard to
activities impacting patient or employee safety or securityo
Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principleso Demonstrates ability to design and lead organizational
transformation--- a blend of change management, coaching, and lean
methodologyo Demonstrates strong interpersonal skills (e.g.,
relationship management, appreciative inquiry, team building, and
oral/written communication)o Demonstrates a strong ability to
problem solve within a team environment, and generate commitment
and enthusiasm towards shared strategic initiative goalso
Demonstrates the ability to lead teams through informal (versus
positional) authority, and coach and develop others to --take the
reins--o Demonstrates strong leadership skills, especially in
leading and motivating multi-disciplinary, cross-functional teams
effectively, both in terms of leading change and achieving resultso
Demonstrates fundamental Lean skills (e.g., root cause problem
solving, value stream mapping, A3 development) in order to
understand challenges and identify process wasteo Demonstrates
ability to function at a high level of self-directiono Demonstrates
effective change management skills
Travel May require travel within--Houston Metropolitan area:
Yes
May require travel outside--of Houston Metropolitan area: No
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.Equal employment
opportunity is a sound and just concept to which Houston Methodist
is firmly bound. Houston Methodist will not engage in
discrimination against or harassment of any person employed or
seeking employment with Houston Methodist on the basis of race,
color, religion, sex, sexual orientation, gender
identity,--national origin, age, disability, status as a protected
veteran or other characteristics protected by law.VEVRAA Federal
Contractor - priority referral Protected Veterans requested.
Company Profile
Houston Methodist Baytown Hospital, located 35 miles southeast of
Houston, is the area's only full-service hospital offering
specialized medical care for patients at every stage in life. This
392 licensed bed hospital with 18 operating rooms, and over 1,400
employees, brings Medical Center excellence and quality care close
to East Harris and surrounding counties. Program Manager -
Diversity Equity Inclusion
Corporate, Houston, TX
Work Shift: DAYWork Week: M - FJob SummaryAt Houston Methodist, the
Diversity, Equity and Inclusion (DEI) Program Manager position is
responsible for ensuring Houston Methodist --- Performance
Improvement Specialist
Houston Methodist Clear Lake Hospital, Nassau Bay, TX
Work Shift: DAYWork Week: M - FJob SummaryJune 2018JOB SUMMARYAt
Houston Methodist, the NTW Performance Improvement Specialist is
responsible for the development of performance improvement/patient
--- Clinical Dietitian I
Houston Methodist Hospital, Houston, TX
Work Shift: DAYWork Week: M - FJob SummaryPOSITION SUMMARYThe
Clinical Dietitian I position is an entry level to 4 years
experienced clinician functioning at the --- We are proud to
announce both Houston Methodist Hospital and Houston Methodist
Baytown Hospital are ranked top ICUs as part of Healthgrades' 2021
Specialty Excellence Awards. The awards look to recognize hospitals
delivering superior patient outcomes across 16 service lines. 214
hospitals were featured on the critical care list for --- Houston
Methodist is excited to announce our newest partnership with
Amazon's Alexa. We are launching functionality to allow Nurses to
find jobs at Houston Methodist via their Alexa app or device. Now,
Nurses can join our world-class team from anywhere. We are always
working to make job searching easy for --- Houston Methodist is
honored to be recognized with two prestigious awards by Press Ganey
in 2020: The Pinnacle of Excellence Award and the Guardian of
Excellence Award.The Pinnacle of Excellence Award recognizes
top-performing healthcare organizations for achieving and
maintaining consistently high levels of excellence over three years
in patient --- Houston Methodist - Our Awards Get Us Noticed, But
Our People Make Us Stand Out. With your support, Houston Methodist
provides exceptional research, education and care that is truly
leading medicine.
Keywords: Houston Methodist, Baytown , System Process Engineer - Baytown, Other , Baytown, Texas
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