Transporter Patient Transportation Evenings
Company: Houston Methodist
Location: Baytown
Posted on: January 22, 2023
Job Description:
Job Summary
At Houston Methodist, the Transporter position is responsible for
transporting acute, intensive and critical care patients in a
timely manner by wheelchair, transcart, stretcher or bed. This
position supports the interprofessional team in delivering high
quality patient care during transit. The Transporter position moves
inpatients and outpatients to diagnostic testing and therapeutic
areas, clinics, physician's offices, admissions and discharges
throughout the complex. This position will assist with preventing
patient falls by retrieving the Hover Mat/Jack, lifting and moving
the patient to a stretcher and transporting the patient back to
his/her room. The Transporter position must be able to communicate
appropriately and work closely with nursing staff and co-workers.
This position delivers patient room furnishings such as bed
extensions, sleep chairs, and transports empty beds, as requested,
as a backup duty when others are not available.
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are
essential functions of the job.
PEOPLE - 20%
- Communicates to both Nursing, Imaging and other departments as
to any delays. Participates as a team player with nursing,
ancillary staff and coworkers for moving the patient to tests,
treatments and procedures. Documents assignments completely per
department protocol. (EF)
- Interacts positively and effectively with patients and guests,
as well as internal customers. Promotes a positive image of the
department and Hospital through verbal and non-verbal communication
with all persons and complies with personal appearance guidelines.
Uses appropriate communication device to limit conversations to
ensure HIPPA compliance. (EF)
- Trains and orients new transporters. Makes appropriate customer
service decisions with problem-solving, setting/communicating trip
delays, canceling and recalling assignments. Provides contributions
towards improvement of department scores for
turnover/retention/employee engagement on unit-based scorecard,
i.e. peer-to-peer accountability. (EF)
SERVICE - 30%
- Communicates to nursing department to notify staff of patient
transport which includes reviewing patient passport for
completeness and understanding for clarification of handoff, checks
patient identification using two-step verification, prepares
patient for transport identifying IV bags, Foley catheters, or
infusion pumps, etc., needing special handling. (EF)
- Maintains adequate supply of transport equipment in lobbies and
equipment rooms, as appropriate. Clears equipment left on floors,
in hallways and unauthorized areas by moving them to designated
equipment storage areas or reporting the equipment to the
dispatcher, as appropriate. (EF)
- Properly disposes of soiled linen on department and/or nursing
unit and removes other items left on equipment such as urinals,
bedpans, emesis basins, etc. Removes some equipment no longer
needed for the patient care from the transport equipment and places
it in the soiled utility room, as appropriate. (EF)
- Contributes towards improving department scores for patient
satisfaction/experience on unit-based scorecard through
peer-to-peer accountability and providing timely transports.
(EF)
QUALITY/SAFETY - 30%
- Reports observations, conditions and problems of patients to
licensed personnel to achieve desired patient outcomes. Provides
for the privacy of patients and families, keeping the safety of the
patient in mind. (EF)
- Disinfects equipment before and after each use, allowing
sufficient time for the disinfectant to dry thoroughly. (EF)
- Transports and stores oxygen tanks in approved holders. In
collaboration with clinical staff as appropriate, ensures that
oxygen cylinders selected are appropriate for use to reflect the
current airflow status. Completes patient handoff when returning to
department. (EF)
- Operates all transport equipment in a safe manner. Tags
equipment needing extensive repairs, takes damaged equipment out of
service and delivers appropriately for repair. (EF)
- Reports any potential harm or conflicting information to
management for input in Patient Safety Net (PSN). Supports
initiatives to prevent conditions such as pressure injuries,
patient falls, and hospital-acquired infections. Contributes
towards improving quality and safety scores on the unit-based
scorecard, through peer-to-peer accountability. (EF)
FINANCE - 10%
- Uses resources efficiently; does not waste supplies.
Self-motivated to independently manage time effectively and
prioritize daily tasks, minimizing incidental overtime. Meets labor
productivity standards by effectively managing established daily
responsibilities and assignments. (EF)
GROWTH/INNOVATION - 10%
- Offers innovative solutions through participation in
performance improvement hospital projects and activities. Assumes
responsibility for self-growth and development by participating in
in-services programs and continuing education, completing and
updating My Development plan on an on-going basis. (EF)
This job description is not intended to be all inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
EDUCATION REQUIREMENTS
o High School diploma or equivalent education (examples include:
GED, verification of homeschool equivalency, partial or full
completion of post-secondary education, etc.) preferred
EXPERIENCE REQUIREMENTS
o One year of customer service, patient transportation or nursing
aid experience preferred
Keywords: Houston Methodist, Baytown , Transporter Patient Transportation Evenings, Professions , Baytown, Texas
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