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Bi-Lingual Customer Service Representative

Company: Southern Management Corporation
Location: Baytown
Posted on: September 6, 2020

Job Description:

Are you seeking an opportunity to start a career at a dynamic financial corporation? Do you enjoy working with people in a fast-paced environment? If so, apply here! NO financial experience necessary, we provide On-The-Job Training!SMC is searching for a highly motivated, friendly talent to join our team! SUMMARY: The Customer Service Representative provides assistance to customers in making loans, making payments and collecting past due accounts.Customer Service Representative PRIMARY DUTIES:

  • Processes credit loan applications, loan refinances and other loan documents.
  • Assists Branch Manager in the closing and refinancing of loans, upon demonstration of skill mastery.
  • Works with past due customer accounts via telephone.
  • Provides customer credit experience to inquiring creditors and credit bureaus.
  • Services accounts, including the processing of payments.
  • Prepares for daily bank deposits and completes the Cash Count Record daily.
  • Administrative responsibilities.
  • Transports money and deposits to and from the bank. EDUCATION & EXPERIENCE REQUIREMENTS:
    • High School Degree or equivalent.
    • Prior experience in customer service, collections, cash handling is preferred.
    • English fluency is required. In some locations, additional fluency in Spanish is desired.KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:
      • Ability to provide excellent customer services and build relationships.
      • Solid verbal and written communication skills.
      • Strong attention to detail and accuracy.
      • Ability to multitask and meet deadlines.REQUIREMENTS:
        • Must pass drug and background screens.
        • Required to have and maintain a valid driver's license and current auto insurance.
        • English fluency is required. Additional fluency in Spanish is highly desired.
        • In GA & SC, employees must be granted a State insurance sales license AND receive appointment by the insurance carrier authorizing the employee to sell their product. SCHEDULE REQUIREMENTS: This position is full-time, approximately 40 hrs/week that may include some evenings and Saturdays. Periodic overtime may be required. Regular, timely, and predictable adherence to assigned work schedule is an essential function of the job.BENEFITS:
          • Uncapped Bonus Opportunities!!!
          • SMC benefits equate to $5,900 on average for each employee
          • Leads Financial Industry in offering low-cost BCBS health care premiums
          • Vacation, Holiday, Personal & Sick Pay
          • Defined Career-Path with frequent advancement opportunities!!! COMPANY OVERVIEW: Founded in 1986, Southern Management Corporation (SMC) is a leading small loan consumer finance company and is among the largest companies offering such services in the U.S.SMC operates under 3 different brand names:
            • Covington Credit
            • Quick Credit
            • Southern FinanceFor more information about Southern Management Corporation, please visit us at our website:

Keywords: Southern Management Corporation, Baytown , Bi-Lingual Customer Service Representative, Sales , Baytown, Texas

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