Bilingual Business Development Center (BDC) Representative
Company: Automotive Aftermarket Services
Location: South Houston
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Bilingual Business Development
Center (BDC) Representative Location: South Houston, TX –
Automotive Dealership Compensation: Salary Commission Competitive
base salary with performance-based commission opportunities. Job
Summary: We are seeking a motivated and bilingual (English/Spanish)
BDC Representative to join our dynamic team at a leading automotive
dealership in South Houston. The ideal candidate will be
responsible for managing customer inquiries, scheduling
appointments, and driving dealership growth through effective
communication and lead management. Key Responsibilities: Handle
inbound and outbound calls, emails, and online inquiries from
customers. Schedule sales and service appointments and confirm
customer details. Maintain accurate records in the CRM system and
ensure timely follow-up. Provide basic information about vehicles,
financing options, and dealership services. Collaborate with the
sales and service teams to ensure smooth customer experiences. Meet
or exceed appointment-setting and lead conversion goals . Required
Skills & Qualifications: Bilingual (English/Spanish) – required.
Excellent communication and interpersonal skills . Strong customer
service orientation and ability to build rapport. Proficiency in
Dealer Center and Microsoft Office Suite. Ability to work in a
fast-paced environment and handle multiple tasks. Sales aptitude
and understanding of automotive terminology. Preferred
Qualifications: Education: High school diploma or equivalent
required; Associate’s or Bachelor’s degree in Business, Marketing,
or related field preferred. Experience: Previous experience in
customer service, call center, or automotive sales is a plus.
Benefits: Competitive salary commission structure . Opportunities
for career growth and advancement .
Keywords: Automotive Aftermarket Services, Baytown , Bilingual Business Development Center (BDC) Representative, Sales , South Houston, Texas
